Hello All.
How to identify networks and services are down?
I mean, is there any way to check if a problem (an outage) is in progress at specific country or region?
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You can use Downdetector:
Some additional info:
Downdetector is independently owned and operated by Ookla®, LLC. Downdetector grew from the idea that users are the first to experience outages. But when they contact their service providers for additional information, they may not receive up-to-date information. We set up our service in April 2012 to provide the fastest and best possible way of outage detection and have been expanding ever since.
Downdetector detect when technology fails: it help you understand what’s going on with your outage by providing real-time insights into problems.
Downdetector collects status reports from a series of sources, including Twitter and reports submitted on Ookla websites and mobile apps. Then system validates and analyzes these reports in real-time, allowing to automatically detect outages and service disruptions in their very early stages.
A single person reporting a problem doesn’t constitute a large-scale outage. To make sure that outages are correctly represented, we calculate a baseline of typical problem reports for each company that we monitor. By verifying that issues are affecting a large group of individuals, Downdetector only reports an outage when the number of reports is significantly higher than the baseline.
Downdetector helps online service providers: By leveraging over 25 million monthly reports from individual users, real-time analysis and verification of outage reports, Downdetector Enterprise™ helps service providers reduce downtime and increase customer satisfaction. Downdetector Enterprise provides operational monitoring, automated alerting, visibility into third-party services and real-time incident analysis — allowing your team to reduce troubleshooting costs, minimize downtime and rapidly resolve customer service issues.
Downdetector offers real-time status and outage information for all kinds of services that users consider vital to their everyday lives and work:
Mobile providers, Internet providers, Online services, Online games and finance
For each service you can view details in a chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.
There is also a heat map shows where user-submitted problem reports are concentrated over the past 24 hours. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.
Visit the Downdetector Methodology page to learn more about how Downdetector collects status information and detects problems.
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The easiest way to determine if there’s an outage?
(all engineers should bookmark this tool)
The Internet Outages Map is a FREE resource that shows network and application outages across SP’s.
Showing:
- the service provider
- affected location
- duration
- scale
It uses network telemetry data to detect network outages taking place across ISP’s, public clouds and edge service networks like CDNs, DNS and SECaaS.
The map currently shows outage events across 75+ of the top SaaS apps.
Check out the map here: 
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